Although we were easily able to connect to the servers with FileZilla – UltraEdit did not like it when we used the internal network to FTP in.  We did use the external DSL connection and itwas fine.

After speaking to network-boy Tim, he suggested looking at the “active/passive” setting.  I did – and after a quick tweak…we were back online.

STEP 1:

You need to go into the FTP account manager:

STEP 2:

Go to the account you need to access and click the server tab.  Near the bottom – you will need to check the box for “Passive Transfers” – after clicking, save the settings and try again.  All should be right with the world.