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	<title>learning@gazlab &#187; Troubleshooting</title>
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		<title>UltraEdit &#8211; won&#8217;t connect via FTP</title>
		<link>http://learning.gazlab.com/2009/12/ultraedit-wont-connect-via-ftp/</link>
		<comments>http://learning.gazlab.com/2009/12/ultraedit-wont-connect-via-ftp/#comments</comments>
		<pubDate>Thu, 03 Dec 2009 16:27:04 +0000</pubDate>
		<dc:creator>erin.oppy</dc:creator>
				<category><![CDATA[Troubleshooting]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[File Transfer Protocol]]></category>
		<category><![CDATA[FileZilla]]></category>
		<category><![CDATA[FTP]]></category>
		<category><![CDATA[Internet service provider]]></category>

		<guid isPermaLink="false">http://learning.gazlab.com/?p=307</guid>
		<description><![CDATA[With the switch to lightedge this morning as a new internet service provider for the Gazette &#8211; we ran into a little glitch in connecting via FTP to the webservers. Although we were easily able to connect to the servers &#8230; <a href="http://learning.gazlab.com/2009/12/ultraedit-wont-connect-via-ftp/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>With the switch to lightedge this morning as a new internet service provider for the Gazette &#8211; we ran into a little glitch in connecting via FTP to the webservers.</p>
<p>Although we were easily able to connect to the servers with FileZilla &#8211; UltraEdit did not like it when we used the internal network to FTP in.  We did use the external DSL connection and itwas fine.</p>
<p>After speaking to network-boy Tim, he suggested looking at the &#8220;active/passive&#8221; setting.  I did &#8211; and after a quick tweak&#8230;we were back online.</p>
<p><strong>STEP 1:</strong></p>
<p>You need to go into the FTP account manager:<br />
<img class="aligncenter size-full wp-image-308" title="ultraedit_fix01" src="http://learning.gazlab.com/wp-content/uploads/2009/12/ultraedit_fix01.jpg" alt="ultraedit_fix01" width="487" height="337" /></p>
<p><strong>STEP 2:</strong></p>
<p><img src="file:///C:/Users/toma/AppData/Local/Temp/moz-screenshot.png" alt="" />Go to the account you need to access and click the server tab.  Near the bottom &#8211; you will need to check the box for &#8220;Passive Transfers&#8221; &#8211; after clicking, save the settings and try again.  All should be right with the world.  <img src='http://learning.gazlab.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p><img class="aligncenter size-full wp-image-309" title="ultraedit_fix" src="http://learning.gazlab.com/wp-content/uploads/2009/12/ultraedit_fix.jpg" alt="ultraedit_fix" width="490" height="496" /></p>
<div class="zemanta-pixie" style="margin-top: 10px; height: 15px;"><a class="zemanta-pixie-a" title="Reblog this post [with Zemanta]" href="http://reblog.zemanta.com/zemified/c46cfe29-ab0d-4270-94f6-fd1d256dfb9a/"><img class="zemanta-pixie-img" style="border: medium none; float: right;" src="http://img.zemanta.com/reblog_e.png?x-id=c46cfe29-ab0d-4270-94f6-fd1d256dfb9a" alt="Reblog this post [with Zemanta]" /></a><span class="zem-script more-related more-info pretty-attribution"><script src="http://static.zemanta.com/readside/loader.js" type="text/javascript"></script></span></div>
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		<title>OAS &#8211; Banner not showing up</title>
		<link>http://learning.gazlab.com/2009/10/oas-banner-not-showing-up/</link>
		<comments>http://learning.gazlab.com/2009/10/oas-banner-not-showing-up/#comments</comments>
		<pubDate>Tue, 27 Oct 2009 14:37:07 +0000</pubDate>
		<dc:creator>erin.oppy</dc:creator>
				<category><![CDATA[OAS]]></category>
		<category><![CDATA[Troubleshooting]]></category>
		<category><![CDATA[troubleshooting]]></category>

		<guid isPermaLink="false">http://learning.gazlab.com/?p=261</guid>
		<description><![CDATA[WebDev has a great little plugin Matt T wrote prior to his departure which allows much of the OAS administration to be handled from the content/program/product team levels.  Which is great &#8211; when it works.  I am going to step &#8230; <a href="http://learning.gazlab.com/2009/10/oas-banner-not-showing-up/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>WebDev has a great little plugin Matt T wrote prior to his departure which allows much of the OAS administration to be handled from the content/program/product team levels.  Which is great &#8211; when it works.  I am going to step through the  process to allow you to see if the problem is with the code or a missed setting someplace else.</p>
<h3>Step 1:</h3>
<p>Login the admin section of the site in question.  Then, click the settings menu and go to the settings for the &#8220;OAS Admin&#8221;.</p>
<div id="attachment_262" class="wp-caption alignnone" style="width: 428px"><img class="size-full wp-image-262" title="1" src="http://learning.gazlab.com/wp-content/uploads/2009/10/1.jpg" alt="1" width="418" height="476" /><p class="wp-caption-text">Add positions to the string.  Make sure there is no extra whitespace - that will cause an error.</p></div>
<h3>Step 2:</h3>
<p>Go to the widgets page and move the OAS widget from the left to the sidebar on the right.  Add your banner designation in the sidebar spot you selected.</p>
<div id="attachment_263" class="wp-caption alignnone" style="width: 510px"><img class="size-full wp-image-263" title="2" src="http://learning.gazlab.com/wp-content/uploads/2009/10/215.jpg" alt="2" width="500" height="357" /><p class="wp-caption-text">Insert widget and add position text.</p></div>
<h3>Step 3:</h3>
<p>Once this is complete &#8211; we need to look at the source code of the site to see if the banner code is rendering properly.  Go to the main URI of the site &#8211; then in your browser, use the view source command.  (It can usually be found by right clicking on the site &#8211; and clicking view source.)</p>
<p>Do a search for the new ad placement text you added.  It should appear in 2 places.  Near the top and the area where the banner will display.</p>
<div id="attachment_265" class="wp-caption alignnone" style="width: 432px"><img class="size-full wp-image-265" title="3" src="http://learning.gazlab.com/wp-content/uploads/2009/10/33.jpg" alt="Check the site name and banner position at the top." width="422" height="184" /><p class="wp-caption-text">Check the site name and banner position at the top.</p></div>
<div id="attachment_266" class="wp-caption alignnone" style="width: 432px"><img class="size-full wp-image-266" title="4" src="http://learning.gazlab.com/wp-content/uploads/2009/10/4.jpg" alt="Now look for the banner diaply call." width="422" height="184" /><p class="wp-caption-text">Now look for the banner diaply call.</p></div>
<h3>Final:</h3>
<p>If those things are in check, then there is more than likely a problem within the OAS itself.</p>
<p><strong>UPDATE: </strong>If you are seeing a small 1&#215;1 pixel image,  that means OAS is working &#8211; itis sending the image.  But there is an issue with the set-up.</p>
<p>Please give us a call if you have questions.</p>
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