Although we were easily able to connect to the servers with FileZilla – UltraEdit did not like it when we used the internal network to FTP in.  We did use the external DSL connection and itwas fine.

After speaking to network-boy Tim, he suggested looking at the “active/passive” setting.  I did – and after a quick tweak…we were back online.

STEP 1:

You need to go into the FTP account manager:

STEP 2:

Go to the account you need to access and click the server tab.  Near the bottom – you will need to check the box for “Passive Transfers” – after clicking, save the settings and try again.  All should be right with the world. 

Step 1:

Login the admin section of the site in question.  Then, click the settings menu and go to the settings for the “OAS Admin”.

Add positions to the string. Make sure there is no extra whitespace - that will cause an error.

Step 2:

Go to the widgets page and move the OAS widget from the left to the sidebar on the right.  Add your banner designation in the sidebar spot you selected.

Insert widget and add position text.

Step 3:

Once this is complete – we need to look at the source code of the site to see if the banner code is rendering properly.  Go to the main URI of the site – then in your browser, use the view source command.  (It can usually be found by right clicking on the site – and clicking view source.)

Do a search for the new ad placement text you added.  It should appear in 2 places.  Near the top and the area where the banner will display.

Check the site name and banner position at the top.

Now look for the banner diaply call.

Final:

If those things are in check, then there is more than likely a problem within the OAS itself.

UPDATE: If you are seeing a small 1×1 pixel image,  that means OAS is working – itis sending the image.  But there is an issue with the set-up.

Please give us a call if you have questions.

If you are an Admin, then after you sign in the site will look very similar, but with two major changes – an “edit” tab will appear at the top of posts allowing you to change anything in that post.  Like this:

And more options will appear in the navigation.  Like this:

By clicking the “Administer” link here you can get access to lots of areas of the site that you can make changes to.  This was quick and dirty, I know, but feel free to leave questions or comments.

One of our co-workers sent a question to us this morning about the “www” in front of a domain name.  Here is the question:

Hi Tom, wanted to get your opinion on something… J

http://m.ourweb.com directs to the “Our Web” Mobile site

and

http://www.ourweb.com/mobile directs to the same “Our Web” Mobile site

but

http://www.m.ourweb.com does not

Do you think it’s critical to address that referral?

This is a great question.  Here is my reply:

I would not say it is critical.  People who are trying to get to the mobile site are, by the nature of the site, on a mobile phone.  So they will more than likely just simply type in “m.”.

The “www” in front of every site name is kind of a throwback to the origins of the web.  So, with no offense intended, the only people who tend to get hung up on it are “older” people who just associate the “www” with the web and having to have it.

That all being said – the process of adding the extra DNS record takes less time than it did for me to write this email and you to read it.  So, I will drop a quick note to the network guy – he can add it and we’ll have it, just in case.

If you are interested in more information on how domain names work – check out this link.  It does a nice job of explaining them in greater detail.

http://www.recommendedwebtools.com/index.php/563/what-are-domain-names-and-how-they-work/

Have a great day,
tom

I hope this answer works for you too – DNS and sub domains are confusing, but a very integral part of how the web works.

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