OAS – Banner not showing up

WebDev has a great little plugin Matt T wrote prior to his departure which allows much of the OAS administration to be handled from the content/program/product team levels.  Which is great – when it works.  I am going to step through the  process to allow you to see if the problem is with the code or a missed setting someplace else.

Step 1:

Login the admin section of the site in question.  Then, click the settings menu and go to the settings for the “OAS Admin”.

1

Add positions to the string. Make sure there is no extra whitespace - that will cause an error.

Step 2:

Go to the widgets page and move the OAS widget from the left to the sidebar on the right.  Add your banner designation in the sidebar spot you selected.

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Insert widget and add position text.

Step 3:

Once this is complete – we need to look at the source code of the site to see if the banner code is rendering properly.  Go to the main URI of the site – then in your browser, use the view source command.  (It can usually be found by right clicking on the site – and clicking view source.)

Do a search for the new ad placement text you added.  It should appear in 2 places.  Near the top and the area where the banner will display.

Check the site name and banner position at the top.

Check the site name and banner position at the top.

Now look for the banner diaply call.

Now look for the banner diaply call.

Final:

If those things are in check, then there is more than likely a problem within the OAS itself.

UPDATE: If you are seeing a small 1×1 pixel image,  that means OAS is working – itis sending the image.  But there is an issue with the set-up.

Please give us a call if you have questions.

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